Help center

Frequently asked questions

Here are some answers to popular questions about our brand and products. Looking to get in touch or have other questions not listed? Contact Us

Q/A

  • Your order will ship out as soon as it’s processed by our warehouse. Our order processing times are:

    • Standard Shipping - 5 to 12 Working Days.
    • Premium Shipping - 4 Working Days.

  • Please contact us at info@gkikz.com

  • Premium shipping delivery over 25 days, we will refund shipping cost to customers. Over 60 days not delivered , we can make resend or full refund!

  • Due to our licensing agreements, some of our licensed products are limited to select countries.

  • We currently ship to over 50 countries.

  • Shipping times vary depending on your country of residence and the shipping method you select.

  • You may be required to pay duties and taxes depending on the laws of your country of residence.